One day you’re fulfilling orders, checking reviews, and watching your Amazon sales grow. The next moment, you’re staring at a red warning: “Your Amazon account has been suspended.” No heads-up. No clear reason. Just that red warning banner staring you down.
Sound familiar? You’re not the only one. Thousands of sellers get hit with suspensions every single month. And honestly, most of them have no clue what went wrong. They try to fix it on their own, and it just makes things worse.
This blog breaks down the exact reasons Amazon suspends accounts, how to get yours reinstated, and how using Manage Amazon can keep your business safe, profitable, and stress-free.
Why Amazon Suspends Seller Accounts
Amazon doesn’t just suspend accounts for fun. Its goal is to protect customers. That means even one slip-up can flag your account, especially if you’re not aware of Amazon’s strict policies.
Here are the most common reasons sellers get suspended:
1. Related Account Suspensions (Yes, This Is a Real Thing)
Amazon has a strict “one seller = one account” policy. If you’ve ever used the same laptop, WiFi, bank account, or even phone number to open another seller account (even for a family member), you could trigger a related account suspension.
Amazon doesn’t always say why. It just sees the link and shuts you down. This is how a large number of amazon suspended seller accounts are triggered.
This is one of the most misunderstood triggers. Sellers often create second stores without realizing it’s against Amazon’s terms. If you’ve ever wondered, “6 which is a reason for account suspension?”—this is it. This type of issue often ties into sellers unknowingly creating multiple accounts, which is a known violation.
2. Selling Restricted or Inauthentic Products
Selling restricted items or branded products without proof can get you banned instantly. Even if your supplier is legit, Amazon wants receipts, invoices, and compliance docs. No docs amazonrelated amazon? Expect trouble.
One complaint from a buyer saying your product looks fake? That’s enough.
If Amazon even suspects counterfeit or unverified goods, you’ll face Amazon suspensions. And this kind of amazon suspended account will stay inactive until you submit a successful amazon suspension appeal.
Partnering with experts like Manage Amazon can help by ensuring your products, listings, and sourcing practices are fully compliant.
3. Order Defect Rate and Late Shipping
Amazon wants happy buyers. If your Order Defect Rate (ODR) goes over 1 percent, your amazon seller account suspension is just around the corner.
Here’s what affects your ODR:
- Negative feedback
- A-to-Z claims
- Chargebacks
FBM sellers usually get hit here the most. Delayed shipping, no tracking updates, and handling returns poorly will get you flagged.
To avoid this, many sellers now use Amazon Automation services that simplify fulfillment and minimize risks.
4. Violating Amazon’s Communication Guidelines
Sending aggressive, spammy, or manipulative messages to buyers is a big no. Amazon monitors all messages, and if you’re pushing reviews or asking for feedback in ways that break policy, your amazon account suspended message will arrive soon.
Even using phrases like “leave us a positive review” can trigger automated bots.
5. Review Manipulation and Black-Hat Tactics
Buying fake reviews or using shady Facebook or TikTok amazonrelated amazon groups to inflate ratings? Amazon’s AI tools are smarter than ever.
And yes, Amazon is suspending accounts at record speed for this. Sellers looking for quick wins end up losing everything instead.
Want to know how AI impacts suspension rates? The impact of AI on Amazon FBA continues to grow, especially in how Amazon tracks seller behavior.
6. Intellectual Property Complaints (Even If You Did Nothing Wrong)
You might be sourcing from legit suppliers and still get hit with an IP complaint. One brand reports you, Amazon suspends your account while you try to prove your side.
It’s harsh, but Amazon plays it safe. Until you resolve the complaint, you stay suspended.
7. Incomplete or Incorrect Tax and Business Information
Incorrect EIN, mismatched address, or outdated LLC information? These can trigger a suspension too. If your business paperwork isn’t up to date or you haven’t filed the right tax info, Amazon might block your payouts or suspend your account entirely.
This is one of the most common mistakes sellers make, especially when launching without professional support.
What Happens When Your Amazon Account Gets Suspended?
You stop selling. You stop getting paid. Your inventory sits in warehouses. And your ASINs lose ranking. Depending on how long your suspension lasts, your product visibility might never recover.
Plus, writing an amazon suspension appeal that works is tougher than it sounds. Amazon wants a detailed, mistake-free Plan of Action (POA), including root cause analysis, steps taken, and permanent solutions. One wrong word and they’ll reject it.
And while you’re stuck dealing with emails, policy violations, and reinstatement attempts, you’re losing time—and money.
How to Fix a Suspended Amazon Account
Fixing a suspended Amazon seller account isn’t impossible, but it takes time, precision, and a lot of patience.
Here’s what works:
- Figure out the real reason – Don’t assume. Check your Performance Notifications in Seller Central.
- Gather your documents – Receipts, invoices, business registration, shipping proofs, everything.
- Write a proper appeal – No emotions, no fluff. Just facts and solutions.
- Submit and wait – Response times vary. Sometimes days. Sometimes weeks.
Most sellers submit multiple appeals before they get reinstated.
Or, you could skip the hassle entirely and get expert help.
Why Sellers Using Manage Amazon Don’t Face These Issues
Trying to handle Amazon’s policies on your own can lead to accidental violations. That’s why many sellers now rely on Manage Amazon.
With professional services like Amazon Listing Optimization and Store Setup & Optimization, your store is built to follow Amazon’s rules from day one.
And if something ever goes wrong, Manage Amazon helps craft detailed appeals and keep your seller account protected.
Can Amazon Suspend Your Account Without Warning?
Yes. Absolutely.
Many sellers search “can Amazon suspend your account without notice?” after it’s already happened. The answer is yes—especially if your violation is serious or repeated.
Amazon Buyer Account Suspended: What About That?
Even buyer accounts get banned. If you return too many products, abuse coupons, or violate buyer policies, Amazon can suspend your account.
Want to know how to get it back?
- Log into your buyer account.
- Check the email for a suspension reason.
- Submit an explanation or appeal, similar to a seller POA.
FAQs
What triggers an Amazon suspension the most?
Amazon suspends accounts for multiple reasons: related accounts, inauthentic items, black-hat tactics, poor shipping metrics, and incorrect tax info. Sellers often don’t realize they’re at risk until it’s too late.
How long does it take to recover a suspended Amazon account?
It depends. Some sellers recover in days, others take weeks. It all comes down to the strength of your amazon suspension appeal and how quickly you respond.
Can you sell on Amazon after being banned?
Not under the same account. If your amazon seller account suspended appeal fails and you’re permanently banned, you’ll need to register a new LLC and start over.
Is Amazon automating its suspension detection?
Yes. Amazon now uses AI to track unusual behavior. That’s why suspended Amazon seller account reinstated cases often need technical and legal precision.
What should I avoid to prevent an account suspension Amazon might issue?
Avoid opening multiple accounts, selling unverified products, manipulating reviews, and missing documentation deadlines. Most amazon suspensions stem from preventable issues.
What if my suspended Amazon account was a mistake?
Gather evidence, write an appeal, and respond professionally. If needed, hire help from services like Manage Amazon to speed up reinstatement.
How do I recover a buyer account if my Amazon buyer account suspended how to get it back is my concern?
Log in, check your suspension message, and submit your request for review. Amazon might reinstate it after a manual check.
Final Thought: Suspensions Are Avoidable, But Only If You Play It Smart
Suspensions aren’t random. They come from repeated missteps or overlooked policies. And if you’re managing everything on your own, you’re more likely to miss something crucial.
Professional help can make all the difference. Services like Manage Amazon handle the setup, optimization, and compliance side so you don’t have to. That way, you focus on sales while your store stays active, healthy, and protected.
